URGENT: Please send your best wishes to Y.S.R.

An Indian engineer (Suryanarayan) lies kidnapped by the Taliban somewhere in Afghanistan. They threaten to kill him in the next 24 hours if Indians working in Afghanistan do not leave the country. Obviously, his family—a wife (Manjula) and three young children—are totally distraught in Hyderabad.

They go to the Chief Minister's residence. But the CM refuses to meet them. Yes, you read that right, the CM refuses to meet them because, they didn't have a prior appointment, according to the CNN-IBN correspondent. Come tomorrow, they are told.

Dr Y.S. Rajashekhar Reddy and his staff deserve our very best wishes for not letting emotions and feelings come in the way of their imperturbable sense of procedure and protocol at a trying moment like this. Please send it to them.